Commonly Asked Questions
To ensure your computer is secure and encrypted for remote work, please ensure you have done the following:
Secure your home router and WiFi
Insecurely configured home routers can lead to eavesdropping and/or attackers gaining remote control of your home computing devices. Follow key and fundamental security safeguards such as changing the default router password and using Wi-Fi Protected Access 2 (WPA2).
Secure your home computers
Keep up-to-date with patches/fixes/updates (including security, operating system, and antivirus updates). Enable the computer's personal firewall and hard drive encryption. Use a strong/secure password that is unique and not shared.
Minimize information management risks
Do not save, store, or print University information locally (especially that which is personally identifying)
If your work phone is a Cisco phone (VoIP) you can have your work phone forward any calls to your cell or home phone. To set this up, please follow this self help article.
If you are using a Nortel phone (PBX) at work, you will not be able to remotely set up call forwarding at this time.
Determine what equipment, access and supplies your employees may need to work remotely. If your employees do not have the appropriate technology (e.g. computer/laptop/tablet, video camera, telephone, etc.), explore loaning, renting, or purchasing equipment to loan, if necessary, or assign other duties that don’t require that equipment.