Campus Computing ID (CCID)

Welcome to campus

You're new on campus and you need a place to start. Your Campus Computing ID, or CCID, provides you with personalized access to an abundance of resources on campus. Access to libraries, computer labs and Google Apps, including applications such as eClass and Bear Tracks, are right at your fingertips.

When do I use my CCID?

Your CCID is used across campus to access a number of different resources. CCIDs can be used to access library materials, book computer labs, use Google Apps - including mail, print from computers, log into Beartracks and more! 

In addition to the above, CCIDs also function as your direct link to the University of Alberta. All official emails concerning your education or your work will be sent to your UAlberta Google Apps email.

How do I get a CCID?

A CCID is created using a combination of your first and last name and is automatically created for students, staff and faculty once interaction with the university starts.

I’m an applicant or a student, when do I get my CCID?

Once you apply by electronic application to the University of Alberta, you will receive your CCID and password by personal email address within two days. If you submit a hard-copy application, it could take addition time to process.

I’m faculty or staff, when do I get my CCID?

Your CCID and password are automatically created for you upon your hire. Details for logging in using your CCID and accessing uAlberta email will be sent through email.

What happens to my CCID if I change my name?

In the event you have legally changed your name, we would be glad to help. In some cases, CCIDs can be changed altogether.

If we are unable to change your CCID, you are able to set up an alias. This alias will be visible through directory searches and will forward all communication to your initially assigned CCID. An alias can be created through Profile Manager.

I’m a guest at the university, how do I get a CCID?

In some cases, Guest CCIDs are created by your university department. If you have questions, please feel free to contact us.

What are the password requirements for my CCID account?

When your CCID and password are first emailed to you, you will be required to change your password to make it secure prior to use. To change your password, visit our password change page. Keep in mind your password must meet certain requirements in order to be considered secure and protect your information. For suggestions on creating a secure password, view our list of Tips for Creating a Secure Password.

When does my CCID expire?

Your CCID has no official expiry at the university; throughout your time at the university, your CCID will remain valid unless your relationship with the university ends.

Students and Employees:
Once you end your relationship with the university, your CCID has potential to expire. 

Continuing Education Students:
If this is your only relationship to the U of A, your CCID will expire 24 months after the end date of your continuing education status.

Emeritus Designation:
If you have retired and hold an emeritus designation, your CCID will not expire in your lifetime! Your relationship, and your CCID, will be maintained for the rest of your life.

What is my responsibility with the use of my CCID?

The CCID assigned to you is for your personal use to access not only university resources and services, but your personal information and records as well. Do not allow anyone other than yourself to use your CCID. Never share your password with anyone. You are responsible and accountable for using your CCID in an ethical manner, which includes respecting the privacy and dignity of others. You must not use your CCID for illegal activity, copyright infringement, profit-making activities, harassment of others, etc.

For more information, please read the Information Technology Use and Management Policy.

Be aware that if you illegally download copyright materials, you may receive an email notice from an external organization detailing the alleged copyright infringement. For more information on such notices, please review information on the University of Alberta’s Copyright Office website.

What is the University of Alberta’s responsibility in administering CCID records?

CCIDs are the property of the University of Alberta and are an integral part of the computing facilities provided by the university for students and employees to work and learn. The university will manage and operate the computing facilities in a manner that provides the security and integrity of computing activities, the privacy and confidentiality of information, and the ethical use of resources, information, and property. The university has the authority to investigate abuses of computing privileges and take the appropriate action to resolve any violation of computing privileges.

For more information, please read the Information Technology Use and Management Policy.

How do I get help with problems or issues with the use of my CCID?

There may be a range of problems, issues, or concerns you could encounter with the use of your CCID. The primary contact for assistance with your CCID is the Help Desk.
We can be reached by phone at 780-492-9400 or by email at Additionally, walk-ins are available at 2-10 General Services Building (GSB), North Campus. If you are visiting us in person, please ensure you bring your OneCard or government issued ID for identity verification.

What is a secondary CCID and how do I get one?

A Secondary CCID is typically created for a departmental purpose, rather than created for an individual person. Secondary CCIDs can be created for conferences, student groups, business processes, courses or other applications. Department and Faculty CCID Authorized Approvers are provided the permissions necessary to create Secondary CCIDs for their own department or faculty.

If you would like to request or renew a Secondary CCID for your student group, please download and complete the application form and email to