Google FAQs

Google for All Things School

Google Apps is a suite of cloud computing productivity and collaboration software offered by Google. It includes Google's popular web applications such as Gmail, Google Drive, Google Hangouts, Google Calendar, and Google Docs.

Need help with the basics? Learn with Training for Google Apps virtual coach!


How do I access my Email & Apps?

UAlberta Email & Apps can be accessed by navigating to the top of any university webpage and selecting 'Email & Apps'. Alternatively, UAlberta Apps can be accessed directly by visiting

How do I sync my Email & Apps account to my mobile device?

You can set up your mobile device by visiting our Google Sync Mobile Setup guide.

How do I setup and use a new email alias?

You can set up your alias by visiting our Send Mail As Your Alias guide.

How do I setup my Email & Apps on a 3rd party mail client?

Though we recommend using the web client to get the best experience out of Gmail and Google apps, you can set up your Gmail in a 3rd party email client by visiting Accessing Gmail Using an Email App.

What options are available if I cannot access my UAlberta Email?

In cases when you may be off-campus or travelling and are unable to access your UAlberta Email, visit Connecting Off-Campus.

Where can I learn more about Email & Apps such as Gmail, Calendar, etc?

Need help with the basics? Learn tips and tricks for using Google Apps at work and school.

If you would like additional training for particular Google apps, visit the Technology Training Centre for a list of available workshops.