A server that handles user authentication requests experienced an issue.
Some Campus Computing ID (CCID) account holders were affected by this degradation.
The affected users were not able to log into some university services.
Start: 2016/03/07 09:15 - Some users located across campus began reporting they were having issues logging into some university services. IST support began investigating.
2016/03/07 10:15 - It was determined a server was not responding to some client requests in a normal manner due to a hardware issue. IST support removed the affected server from the Authentication service.
End: 2016/03/07 10:30 - Service was restored.
A hard drive failure on one of the authentication servers.
The affected server has been removed permanently from the Single Sign On Authentication Service.
Google Apps and PeopleSoft will be updated to use UAlberta Login instead of the legacy Single Sign On Authentication service during scheduled maintenance on April 30, 2016.