Service Outage: , Labs & Classroom Services, North Campus, Enterprise Square and Campus Saint-Jean - 2018/01/02 - 08:10

Outage resolution

2018/01/02 08:10 – IST is investigating reports of a computers not working in labs and classrooms at various locations on North Campus, Enterprise Square and Campus Saint-Jean. We will provide more information shortly.
2018/01/02 09:10 – IST continues to investigate and resolve the issue.
2018/01/02 09:40 – Analysts discovered a database issue and took corective action. The affected IT services were tested.
End: 2018/01/02 10:00 – Service was restored. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.

Outage Duration: 1 hour and 50 minutes  

This outage information is based on the information available to IST at the time this alert was drafted. If you are affected by this outage and have more information, contact IST at 780-492-9400.