Service Degradation: , UWS, Tory B/1/2 - 2019/01/30 - 12:05

Degradation resolution

Start: 2019/01/30 12:05 - Some clients located in Tory basement, Level 1 & 2 were reporting University Wireless Service (UWS) connectivity was down or degraded. 
2019/01/30 13:25 - Additional reports indicated that wired connections were also affecting some classrooms. 
2019/01/30 14:00 - Investigation determined several networking devices became unresponsive and they were restarted to restore service. Onsite confirmation began.
End: 2019/01/30 14:50 - Service has been confirmed restored. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400

Degradation Duration: 1 hour, 55 min

This outage information is based on the information available to IST at the time this alert was drafted. If you were affected by this outage and have more information, contact IST at 780-492-9400.
Reference: INC0124252