Service Degradation: , Windows Reporting "Not Genuine" - 2019/01/09 - 10:00

Degradation resolution

Start: 2019/01/09 10:00 - Some clients began receiving a message "This copy of Windows is not genuine" on their workstations. Clients can still use their workstations as Microsoft has reported this as a global issue and they are investigating a resolution.
End: 2019/01/10 13:00 - Investigation determined the issue is happening on Windows 7 workstations. Microsoft is still working on a solution at this time. Affected clients are asked to contact their local IT support as a workaround has been shared with the IT Support groups at the University. 

This Degradation information was based on the information available to IST at the time this alert was drafted. If you were affected by this Degradation and have more information, contact IST at 780-492-9400.
Reference: INC0122285