Service Degradation: , Network Services, HUB - 2018/12/28 - 12:25

Degradation resolution

Start: 2018/12/28 12:10 - IST Monitoring systems detected power issues in HUB that were affecting network services (Local Area Network, University Wireless Service). Facilities and Operations began investigating.
2018/12/28 12:30 - The root cause was identified as a faulty breaker. Facilities and Operations Electricians began repairs.
End: 2018/12/28 13:50 - Power was confirmed restored along with network services. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.

Outage Duration: 1 hour, 40 minutes

This Degradation information was based on the information available to IST at the time this alert was drafted. If you were affected by this Degradation and have more information, contact IST at 780-492-9400.
Reference: INC0121801