Service Outage: , Network Services - 2018/07/23 - 11:45

Outage resolution

Start: 2018/07/23 11:45 - Monitoring systems began alerting a large number of IT devices became unavailable affecting a number of IT services.  IST began investigating.
2018/07/23 11:50 - Investigation determined a network device experienced a issue and network traffic failed over to an alternate network device to restore connectivity.
End: 2018/07/23 11:55 - Affected IT services are currently being verified.  

Outage Duration: 5 minutes

This Outage information was based on the information available to IST at the time this alert was drafted. If you were affected by this Outage and have more information, contact IST at 780-492-9400.
Reference: INC0110390