Service Degradation: , AFS (Andrew File System), Some Users - 2018/05/26 - 07:00

Degradation resolution

Start: 2018/05/26 1:30 - IST monitoring systems detected an issue with an Andrew File System (AFS) server. Users' CCID home directories and personal web pages located on the affected server were inaccessible. IST analysts began investigating.
End: 2018/05/26 06:40 - Service was restored. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.  

Outage Duration: 5 hours, 10 minutes

This Degradation information was based on the information available to IST at the time this alert was drafted. If you were affected by this Degradation and have more information, contact IST at 780-492-9400.
Reference: INC0107192