Service Outage: , Virtual Private Network, All Clients - 2018/02/11 - 05:30

Outage resolution

Start: 2018/02/11 05:30 - Analysts detected a problem with the Virtual Private Network (VPN) service that provides access to campus resources while off campus.
End: 2018/02/11 09:10 - VPN service was restored. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.

Outage Duration: 3 hours, 40 minutes

This Outage information is based on the information available to IST at the time this alert was drafted. If you are affected by this Outage and have more information, contact IST at 780-492-9400.
Reference: INC0100406