Service Degradation: , Login Issue - 2018/02/01 - 11:20

Degradation resolution

Start: 2018/02/01 11:20 - Clients were reporting the login was being presented as a Google login page instead of the university single sign-on page. IST began investigating a solution.
2018/02/01 16:30 - A configuration change was made and service was restored. Monitoring began to see if any issues reoccurred.
End: 2018/02/02 09:30 - No further issues have been reported. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.

Degradation Duration: 4 hours, 10 minutes
This Degradation information was based on the information available to IST at the time this alert was drafted. If you were affected by this Degradation and have more information, contact IST at 780-492-9400.
Reference: INC0099684