Service Outage: , Classroom Computers, Enterprise Square (ESQ) - 2017/11/16 - 08:08

Outage resolution

Start: 2017/11/16 08:00 - Clients began reporting classroom podium computers in Enterprise Square (ESQ) were not loading Operating Systems (OS) and as a result they were unavailable for use. IST support teams began investigating.
End: 2017/11/16 08:20 - Classroom podium computers are now loading properly after services were restarted on the servers that host the OS images. Service has been restored. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.   

Outage Duration: 20 minutes

This Outage information was based on the information available to IST at the time this alert was drafted. If you were affected by this Outage and have more information, contact IST at 780-492-9400.
Reference: INC0094656