Start: 2017/11/15 14:15 - Several clients reported issues accessing Google Docs. IST support teams escalated to Google for further investigation.
2017/11/15 14:30 - Google confirmed the problem was affecting a significant subset of users. The affected users were unable to access Google Docs.
End: 2017/11/15 15:10 - Google has restored service. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.
Outage Duration: 55 minutes
This Outage information was based on the information available to IST at the time this alert was drafted. If you were affected by this Outage and have more information, contact IST at 780-492-9400.