Service Outage: , IT Services, North Campus, Some Users - 2017/10/17 - 17:10

Outage resolution

Start: 2017/10/17 17:10 - Monitoring systems detected a power outage on parts on North Campus including College Plaza, Campus Tower & Education South that was affecting all IT services. EPCOR began investigating.
2017/10/17 19:00 - Monitoring systems reported IT services in Campus Tower were restored. 
2017/10/18 04:00 - Power was completely restored by EPCOR, however some IST managed devices were still offline in areas only accessible during business hours.
End: 2017/10/18 10:00 - All remaining devices affected by the power outage have been brought back online and IT services were confirmed restored.

Outage Duration: 16 hours, 50 minutes

This Outage information was based on the information available to IST at the time this alert was drafted. If you were affected by this Outage and have more information, contact IST at 780-492-9400.
Reference: INC0092713