Start: 2017/10/11 14:00 - Clients were reporting intermittent errors when accessing or editing websites hosted by Sitecore. University Digital Strategy (UDS) support teams began investigating.
2017/10/11 17:00 - Further investigation determined an automated process had failed, manually forcing the process was successful and service was restored. Monitoring began to see if any issues reoccurred.
End: 2017/10/12 09:30 - No further issues have been reported. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.
Degradation Duration: 3 hours
This Degradation information was based on the information available to IST at the time this alert was drafted. If you were affected by this Degradation and have more information, contact IST at 780-492-9400.