Service Outage: , GeoScout Server, (Earth and Atmospheric Sciences) - 2017/09/28 - 13:11

Outage resolution

2017/09/28 09:10 - Users reported GeoScout Server is inaccessible.  Affected teaching labs are ESB 139, Tory 287 and some research machines.

2017/09/28 09:15  - IST began investigating. Server discovered to be down.
2017/09/28 10:04 - IST worked with the vendor to restore services.
2017/09/28 12:50 - Service was confirmed restored.  If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.
 
Outage Duration: 3 hours, 40 minutes
 
This Outage information is based on the information available to IST at the time this alert was drafted. If you were affected by this Outage and have more information, contact IST at 780-492-9400.
Reference: INC0091435