Service Outage: , IT Services - 2017/08/14 - 12:45

Outage resolution

Start: 2017/08/14 12:45 - Monitoring systems alerted several IT systems and network devices became unavailable. IST began investigating a reported power interruption that may have impacted some IT services.
2017/08/14 13:55 - Some IT services were restored, however several servers in Computing Science were still unavailable. Some network devices were also down in the Edmonton Clinic Health Academy (ECHA) and the Central Academic Building (CAB) which appeared to be affecting some Labs and Classrooms. Investigation continued.
End: 2017/08/14 15:45 - The remaining devices have been brought back online and service has been restored. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.   

Outage Duration: 3 hours

This Outage information was based on the information available to IST at the time this alert was drafted. If you were affected by this Outage and have more information, contact IST at 780-492-9400.
Reference: INC0087155