Start: 2017/05/01 10:25 - Authorized Approvers reported they were unable to access Judas, which is used for CCID account management. IST began investigating.
End: 2017/05/01 11:15 - Investigation determined Judas was experiencing a file system issue, and it was resolved. CCID's that were to be created for today will be delayed until tomorrow. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.
Degradation Duration: 50 minutes
This Degradation information was based on the information available to IST at the time this alert was drafted. If you were affected by this Degradation and have more information, contact IST at 780-492-9400.