Service Outage: , Ad Astra, Across Campus, All Users - 2017/04/21 - 12:15

Outage resolution

Start: 2017/04/21 12:15 - IST received notification that the Ad Astra application, used for room bookings, was unavailable due the vendor application server being offline for emergency maintenance.
End: 2017/04/22 16:00 - Service was restored by the vendor.

Outage Duration: 27 hours, 45 minutes.

This Outage information is based on the information available to IST at the time this alert was drafted. If you are affected by this Outage and have more information, contact IST at 780-492-9400.
Reference: INC0079468