Service Degradation: , UWS, HUB Mall, All Users - 2017/02/27 - 12:05

Degradation resolution

Start: 2017/02/27 12:05 - Monitoring devices detected some network devices providing University Wireless Service (UWS) in the HUB Mall had become unavailable. Affected users experienced slowness or no access to UWS. IST began investigating.
2017/02/27 12:45 - IST determined a localized power outage was the cause of the issue. Facilities and Operations began investigating. 
End: 2017/02/27 13:50 - Power and UWS service were restored. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400. 

Degradation Duration: 1 hour, 45 minutes

This Degradation information was based on the information available to IST at the time this alert was drafted. If you were affected by this Degradation and have more information, contact IST at 780-492-9400.
Reference: INC0075850