Service Outage: , IT Services, Across Campus, Some Users - 2017/02/23 - 10:00

Outage resolution

2017/02/23 10:00 - IST received reports of a power outage affecting North Campus. Monitoring systems detected a number of network devices became unavailable which resulted in a loss of some IT services around campus.
2017/02/23 11:30 - IST received confirmation power has been restored. IT services are currently being restored.
2017/02/23 13:00 - IST determined a few network devices were damaged as a result of the power failure and needed to be replaced in order to restore services.
End: 2017/02/23 17:00 – Service was restored. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.

Outage Duration: 7 hours

This Outage information is based on the information available to IST at the time this alert was drafted. If you are affected by this Outage and have more information, contact IST at 780-492-9400.
Reference: INC0075645