iOS 11 Available Now

Apple today released the iOS 11 operating system for iPhone, iPad, and iPod touch.

Information Services and Technology (IST) has been evaluating pre-release versions of iOS 11 in order to test compatibility with university systems and applications. If you intend to upgrade to iOS 11, we recommend installing the latest app updates, where appropriate, to ensure optimal performance.

To install the latest app updates:

  1. Open the App Store app
  2. Tap Updates icon
  3. Tap Update All

For compatibility with the university’s Mobile Device Management (MDM) service, please follow the steps above to install AirWatch Agent 5.5.1 or later and AirWatch Inbox 3.4.1 or later.

Note:

  • iOS 11 no longer includes support for older 32-bit apps. Since June 2015, developers have been required to use the latest 64-bit architecture. Prior to installing iOS 11, you can check if you have any 32-bit apps installed in the Settings app. Go to General > About > Applications to view the “App Compatibility” section. Outdated 32-bit apps will be listed here. The developer will need to update the app in order for it to function on iOS 11.
  • iOS 11 is integrated with Apple iCloud. The University of Alberta has no administrative custody or control over this space and therefore iCloud should not be used for any university records or information. To maintain the university's information management, privacy, and security compliance, continue using UAlberta Google Apps or university-based network storage for all university-related information and documents.


For assistance upgrading to iOS 11, we recommend contacting your local IT department or IST at ist@ualberta.ca or 780-492-9400. If you are planning to install the upgrade yourself, we recommend following Apple’s guidance on upgrading.

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