Service Outage: www.ualberta.ca - 2018/02/16 - 10:10
Start: 2018/02/16 10:10 - Clients began reporting the www.ualberta.ca website became unavailable. University Relations support teams began investigating.
2018/02/16 13:15 - Attempts to restore service failed. The root cause of the outage was still undetermined at this time and investigation continued.
End: 2018/02/16 14:40 - University Relations - Digital identified the issue as a bug in a faculty website which has been taken offline. They will continue to investigate until the root cause is identified and fixed, but all other websites are now reporting online and operational. If you are still experiencing difficulty with this IT service, please contact IST at 780-492-9400.
Outage Duration: 4 hours, 30 minutes
This Outage information was based on the information available to IST at the time this alert was drafted. If you were affected by this Outage and have more information, contact IST at 780-492-9400.