We’ve been curating knowledge for years, and now we want to make it easier for you to do-it-yourself by sharing it with you!
Check out IST’s new Self Serve Portal!
Find all of our knowledge based articles, categorized by service, as well as easy access to our chatbot, Eve. Some of our featured knowledge includes articles like:
- Connect Using Terminal Server or Direct-to-Desktop
- Access the University of Alberta VPN
- Purchasing Software through OnTheHub
- Change OnTheHub Account Eligibility
Pro Tip: Did you know that you can use our chatbot, Eve, to reset your office phone’s voicemail password? If you’ve forgotten yours and need to check your messages, try it out! Open Eve Chat and ask “Change voicemail password.”
Our goal is to build out our Self Serve Portal to help you solve your problems, quickly and with ease. If you have any feedback to share, please let us know your thoughts!