Meet Eve. She likes long walks on the beach, hanging with her friends Siri and Cortana, and helping you connect to WiFi. Oh, and she happens to be a chatbot.
Eve is a chatbot designed to answer IT-related requests over live chat. Eve’s live chat feature is available 24/7, meaning you can get IT help around the clock. You’ll also have a shorter wait and a lightning-quick response time, so you can get the answers you need as soon as you need them.
Eve accumulates knowledge the more she interacts with the community. You can help her learn and improve how helpful she is in future interactions just by asking questions. If she can’t answer your question now, then she’ll learn from your interaction and be able to answer it in the future!
Some common questions Eve can answer include:
- How do I connect to WiFi?
- How do I set up email on my phone?
- How do I buy software?
- Can you reset my voicemail PIN?
Ensure your best Eve experience by keeping your request simple and to-the-point. If you encounter any issues with Eve or wish to give feedback, please contact IST at firstname.lastname@example.org