To ensure our campus community is well prepared for the coming year, IST will be spending this summer performing necessary upgrades to University lab and classroom computers. Here’s what you can expect before you get ready for the Fall semester.

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In the Front Line

As a Service Desk Analyst, Lorian Williams is an integral part of IST’s front-line support team.

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AFS Space: Update

We all need a little space… and your Andrew File System (AFS) space at sites.ualberta.ca is your online space within the U of A. On May 14, the AFS servers will undergo a necessary upgrade to meet security standards.

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The Enabler

In his role as a Project Coordinator for IST, Brad Istace quips that he’s “kind of an enabler.”

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USRIs: Rate Your Winter Classes

USRIs are coming! Ratings run April 5 - April 12.

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Design, Write, Code, Repeat

When Cassandra Lawrence joined IST as a Service Desk Analyst, she brought a vast array of skills with her.

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The Automator

As a Developer with the Application Development team, Jason Lorenz has three requirements of himself and his teammates: “People need to generally try. Ask for help when they need it. And offer help when they can.”

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Higher Education

Karleen Hoggins appreciates working in educational environments.

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