What is Hangouts Chat?
Hangouts Chat is a new way to communicate with team members individually or as a group. From direct messages to group conversations in dedicated virtual rooms, Chat helps teams get things done by providing a central place to discuss specific topics.
Hangouts Chat is more structured than direct chat and more immediate than email. In one place, you can:
How will this interact with the older version of Hangouts, the one that lives in my Gmail?
To help make your Chat experience seamless, classic Hangouts will still be available and is compatible with Hangouts Chat. Hangouts video calling is deprecated and fully replaced by Hangouts Meet.
How do I get started?
To use Hangouts Chat:
Note: The Hangouts Chat desktop application for Windows and Mac currently does not work with G Suite accounts, including UAlberta G Suite accounts. Google is working to resolve this issue. More information will be provided once available.
Rooms vs. group messages
You can use Hangouts Chat to communicate in two ways:
To help you decide which to use, this table describes the differences between group messages and rooms.
|Who Can Chat||After starting the chat, can't add or remove anyone||Can add and remove anyone at any time|
|Conversations||Single unthreaded conversation||Multiple, threaded conversations|
|Message History||History can be turned off (messages removed in 24 hours) or turned on (messages follow your organization's retention policy), subject to the admin's settings||Message history is on, and messages are retained according to your organization's policy|
|Name||List of other members' names, e.g. "Brenden, Ann, Rosa"||Room creator chooses name, e.g. "Marketing chat"|
|Notifications||Users are notified for every message||Users are notified for conversations they're in, or when @mentioned|
|Leaving||Users can't leave, but can hide the chat in the sidebar||Users can leave and rejoin|
|Multiple with Same Users||Can't have two group messages with same set of people||Can have two or more rooms with same set of people|
|Bots||Bots can't be included||Anyone can add a bot|
Where can I get more information?
Learn more about G Suite updates at the University of Alberta by visiting the Email & Calendaring page.
If you have any issues, please contact IST at email@example.com or 780-492-9400.