At any one point in time, Steve could be anywhere on campus. As a member on the Repair and Deployment Team, he’s often in different places on the campus grounds to ensure everything – from projectors to computers – is functioning “at 100%”.
Matt Ferguson is one of Information Services and Technology’s knowledgeable deskside support analysts who respond to hard drive issues, printer and/or software installations, new computer deployments, and much more.
As a Repair and Deployment Technician with Information Services and Technology (IST), Shawn Ratke “crosses Campus at least once a day, if not ten times” dealing mostly with computer and audiovisual hardware issues.
Roman Paszewski, an Information Services and Technology (IST) Deskside Support Analyst on Ashton Wong’s Deskside Support Team, feels that he is working on a great team and for “one of the best supervisors” he has ever had.