An IT Scientist

Although Oscar Cortes is one of IST’s awesome deskside support analysts, he is not a typical IT staffer. When he was young, he “preferred sports to technology”, especially playing soccer—“the real football”.

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Thoughtful

“I ask a question and there’s always an answer,” Jason says regarding the environment on the deskside team. “We support one another when we need to,” and, “they [colleagues] care about where you’re going and what you’re doing”.

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Back to School

After a brief work sojourn, first teaching ESL in Vancouver and then selling Apple products in Edmonton, Robbie Medeiros returned to the University of Alberta.

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Introspective

“The team is a bit like a multi-tool” with “a lot of different skills” James says of the Deskside 5 team led by Team Lead Eric Cheung.

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Maintenance, Governance and Support

As a Systems Analyst on the Application Hosting team, Vincent works to maintain hosted applications throughout the university and describes the team as one that is all about “maintenance, governance and support”.

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A Proficient Communicator

Peter Omage is a master communicator. In his role as a Project Manager, he works closely with the Relationship Management team to become aware of proposed initiatives for faculties and business units.

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A Skilled Educator

Though Jeff Rawlings works as Director of Relationship Management in IT, he has always been an educator at heart and is content to have found a role that blends the two disciplines, “my passion is education, my interest and love is technology and

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The Change Agent

Whether he is buying groceries at the supermarket or analyzing the business procedures of one of his campus clients, Abdullahi Oboh “sees processes in everything”.

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