Although Oscar Cortes is one of IST’s awesome deskside support analysts, he is not a typical IT staffer. When he was young, he “preferred sports to technology”, especially playing soccer—“the real football”.
“I ask a question and there’s always an answer,” Jason says regarding the environment on the deskside team. “We support one another when we need to,” and, “they [colleagues] care about where you’re going and what you’re doing”.
As a Systems Analyst on the Application Hosting team, Vincent works to maintain hosted applications throughout the university and describes the team as one that is all about “maintenance, governance and support”.
Though Jeff Rawlings works as Director of Relationship Management in IT, he has always been an educator at heart and is content to have found a role that blends the two disciplines, “my passion is education, my interest and love is technology and