Learning Everyday

As an Intermediate Developer at IST, Sepideh Emam feels comfortable collaborating and working alongside fellow team members.

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‘Who you gonna call’

For Ryan Williams, a help desk analyst, “it’s really important to me that I do work I can believe in, and work in a workplace that I can feel proud about—and I found that here” with IST.

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Loyal & Honest

Raihan Jamil is in the ideal position as a deskside support analyst at IST, in which to show off his skills and acquired knowledge.

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An IT Scientist

Although Oscar Cortes is one of IST’s awesome deskside support analysts, he is not a typical IT staffer. When he was young, he “preferred sports to technology”, especially playing soccer—“the real football”.

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Thoughtful

“I ask a question and there’s always an answer,” Jason says regarding the environment on the deskside team. “We support one another when we need to,” and, “they [colleagues] care about where you’re going and what you’re doing”.

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Back to School

After a brief work sojourn, first teaching ESL in Vancouver and then selling Apple products in Edmonton, Robbie Medeiros returned to the University of Alberta.

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Introspective

“The team is a bit like a multi-tool” with “a lot of different skills” James says of the Deskside 5 team led by Team Lead Eric Cheung.

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Maintenance, Governance and Support

As a Systems Analyst on the Application Hosting team, Vincent works to maintain hosted applications throughout the university and describes the team as one that is all about “maintenance, governance and support”.

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