As one of IST’s computer operators, Vedran Kurbegovic can monitor “pretty much any [IT] device on campus from a switch to a router to a computer”.
Nathan Willis likes to refer to himself and the other analysts on Kris Lizuck’s Deskside Support team as “the computer mechanics”—“the people that show up by your side when you have problems with your computer or the software that you are using”.
As an Application Support Analyst, Tawheed Sadiq’s everyday surrounds “anything and everything” to do with CCID Administration, Google Apps and Gmail.
Suzelle Umeobieri, a business analyst with IST, is part of the team that is working on CAUS, the Campus Alberta Unified Services project.
When a device in the data centre indicates a problem, Chakit Garg and fellow computer operators are on the move and keep pace with a clear system of protocols to ensure all is resolved.
With an undergraduate degree in Science and a master’s degree in Business, and many years of experience in project management, Mark Edwards is well suited to work in IST’s Project Management Office.
Len Zhou’s career focus “was always in the IT realm” and one that steered him to the role of business analyst over time.
Although Walter Viale works for Information Services and Technology (IST), he “is not a technical guy”. As a financial business analyst, his field of expertise is on “the business side”.
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