Making a Difference

As an Application Support Analyst, Tawheed Sadiq’s everyday surrounds “anything and everything” to do with CCID Administration, Google Apps and Gmail. Along with three teammates and team lead Ronnie Thengumpally, the team is responsible for responding to project requests that come in from departments on campus and responding to any user inquiries. The diverse project requests often involve collaboration with many internal teams within IST because the scope of Google and CCIDs affect so many people on campus. The variety offers a different experience everyday and a different set of challenges, “we’re all over the place–I like that flexibility.”

Though the workflow is consistently busy with serving such a large audience, Tawheed relishes the challenges it brings and the impact his role makes, “I enjoy dealing with people and helping people make their life with technology easier. At the end of the day that’s what we’re all here to accomplish … my job is to make peoples’ jobs easier with technology.”

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