Live Chat & Phone:(780) 492-9400 7:30am – 7:30pm Mon – Fri
What is happening?
The file server for Health Sciences Council (HSC) and Health Sciences Education and Research Commons (HSERC) is being upgraded.
Who will be affected?
All HSC and HSERC users will be affected.
What is the impact?
Users will be unable to access the file server during the change. Access to Gmail and Google Apps will not be affected.
What is the timeline of the change?
Start: 2013/08/16 18:00 – The server upgrade will commence.
Test: 2013/08/18 18:00 – Testing will begin to ensure services are accessible.
End: 2013/08/18 23:59 – The change will be complete.
What if I have questions or problems?
You can contact the AICT Help Desk at 780.492.9400 or . AICT will be onsite on Monday, August 19 at 8:00 AM to ensure that any issues are dealt with immediately.
This update information is based on the information available to AICT at the time this alert was drafted. More information about this update can be found at www.aict.ualberta.ca or by contacting the AICT Help Desk at 780-492-9400 and will be added as it becomes available.