OUTAGE RESOLUTION: www.ualberta.ca Website Outage – 2014/03/11 | Notifications | ITPulse

OUTAGE RESOLUTION: www.ualberta.ca Website Outage – 2014/03/11

What happened?
The University of Alberta website experienced an issue.

Who was affected?
Users attempting to access select ualberta.ca subdomains were affected by this outage.

What was the impact?
The affected users may not have been able to access the website.

What was the timeline of the incident?
2014/03/11 03:54 – Monitoring systems discovered a problem with the ualberta.ca website.
2014/03/11 04:24 – IT support began working on the issue.
2014/03/11 04:48 – IT support corrected the issue and confirmed that the affected websites are operational.

This outage information is based on the information available to IST at the time this alert was drafted.  More information about this outage can be found at www.ist.ualberta.ca or by contacting the IST Help Desk at 780-492-9400 and will be added as it becomes available.