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What happened?The University of Alberta (www.ualberta.ca) experienced an issue.
Who was affected?All users were affected by this outage.
What was the impact?The affected users were not able to access the www.ualberta.ca.
What was the timeline of the incident?Start: 2014/02/23 18:05 – The U of A web site www.ualberta.ca became unavailable.2014/02/23 18:20 – IT support analysts began investigating the issue to restore the service as soon as possible.End: 2014/02/23 18:45 – The issue was resolved and the website was brought back online.
This outage information is based on the information available to IST at the time this alert was drafted. More information about this outage can be found at www.ist.ualberta.ca or by contacting the IST Help Desk at 780-492-9400 and will be added as it becomes available.