OUTAGE RESOLUTION: South Campus experiencing interruption in UWS service | Notifications | ITPulse

OUTAGE RESOLUTION: South Campus experiencing interruption in UWS service

What happened?
Some locations in South Campus experienced UWS service outage.

Who was affected?
Users trying to access UWS service at the following locations:
•Plant Science Research
•Plant Science Service
•Swine Research
•Hatchery
•Poultry Research
•Dairy Research
•Composting Facility

What was the impact?
Users were not able to access UWS services

What was the timeline of the incident?
Start: 2014/02/12 17:00 - IT support analyst discovered an issue with the UWS service at select locations of South Campus.
2014/02/12 17:52 - IT support analyst began investigating the issue.
2014/02/12 20:08 - Services have been restored.


This outage information is based on the information available to IST at the time this alert was drafted. More information about this outage can be found at www.ist.ualberta.ca or by contacting the IST Help Desk at 780-492-9400 and will be added as it becomes available.