OUTAGE RESOLUTION: Faculty of Extension Website - 2014/02/12 | Notifications | ITPulse

OUTAGE RESOLUTION: Faculty of Extension Website - 2014/02/12

What happened?
The Faculty of Extension website (http://extension.ualberta.ca) experienced an issue.

Who was affected?
Users of the Faculty of Extension website were affected.

What was the impact?
Users were not able to access the website and it's services.

What was timeline of the incident?
Start: 2014/02/12 09:03 – Users reported an issue with the extension.ulberta.ca website.
2014/02/12 09:07 – IT support analysts began working on the issue.
End: 2014/02/12 09:15 – Service was restored.

This outage information is based on the information available to IST at the time this alert was drafted. More information about this outage can be found at www.ist.ualberta.ca or by contacting the IST Help Desk at 780-492-9400 and will be added as it becomes available.