OUTAGE RESOLUTION: South Campus Power Outage – 2014/02/10 | Notifications | ITPulse

OUTAGE RESOLUTION: South Campus Power Outage – 2014/02/10

What happened?
South Campus experienced a power outage.

Who was affected?
Users in the following buildings on South Campus were affected by this outage:
- Agri-Food Discovery Place
- Storage Building
- Saville Centre
- Saville Community Sports Centre
- Sinclair Swine Research Facility
- Plant Science Research Building
- Composting Facility
- Feed Mill
- Livestock Pavilion
- Vehicle Pool Garage
- Metabolic/Env Lab
- New Hatchery
- Poultry Building
- Poultry Research Centre
- Cow Dairy Barn
- Dairy Cattle Research
- Brooder House
- Poultry Science Building
- Plant Science Services Building
- Storage & Workshop

What was the impact?
During the outage, affected users lost access to all computing services across South Campus.

What is the timeline of the incident?
Start: 2014/02/10 16:08 – Power to South Campus was lost.
2014/02/10 18:10 - Power was restored to South Campus. IT support analysts investigated to ensure all IT services were restored.
2014/02/11 07:45 - All services were verified to be restored to South Campus, with the exception of UWS service in the Poultry Science Services Building.
End: 2014/02/11 10:20 - IT support analysts confirmed that all IT services were restored to South Campus.

This outage information is based on the information available to IST at the time this alert was drafted. More information about this outage can be found at www.ist.ualberta.ca or by contacting the IST Help Desk at780-492-9400 and will be added as it becomes available.