OUTAGE RESOLUTION: UWS in AHS Buildings – 2014/02/05 | Notifications | ITPulse

OUTAGE RESOLUTION: UWS in AHS Buildings – 2014/02/05

What happened?
Internet connectivity via University Wireless Service (UWS) was unavailable in Alberta Health Services (AHS) buildings on North Campus.

Who was affected?
UWS users in AHS buildings on North Campus were affected by this outage.

What was the impact?
The affected users were unable to connect to the internet using UWS.

What was timeline of the incident?
Start: 2014/02/05 13:20 – Users reported an issue with UWS connectivity in AHS buildings.
2014/02/05 13:30 – IST and AHS support analysts began working on the issue.
End: 2014/02/05 17:10 – Service was restored.