OUTAGE RESOLUTION: OUTAGE RESOLUTION: Samba Service 2013/09/27 | Notifications | ITPulse

OUTAGE RESOLUTION: OUTAGE RESOLUTION: Samba Service 2013/09/27

What happened?
A samba server was not allowing users to connect.

Who was affected?
Users who were attempting to access the samba service.

What was the impact?
The affected users would intermittently receive an error when attempting to connect to the samba service.

What was timeline of the incident?
Start: 2013/09/27 17:17 - An issue with the samba service was reported to AICT.
2013/09/27 17:45 - Analyst began investigation.
End: 2013/09/27 17:50 - The service was restored.

This outage information is based on the information available to AICT at the time this alert was drafted. More information about this outage can be found at www.aict.ualberta.ca or by contacting the AICT Help Desk at 780-492-9400 and will be added as it becomes available.