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What happened?The University mail delivery service (smtp.srv.ualberta.ca) and mailman service (www.mailman.srv.ualberta.ca) were unavailable. Who was affected?All users attempting to e-mail campus or access the mailman web page were affected. What was the impact?Users could not access the mailman web page. Clients using an external SMTP (Simple Mail Transport Protocol) server, such as Google, experienced a delay for any messages sent during the outage and clients depending on the University SMTP to send their mail encountered an error contacting the server. What was the current timeline of the incident?Start: 2013/07/22 06:50 – An issue contacting smtp.srv.ualberta.ca and www.mailman.srv.ualberta.ca was reported.2013/07/22 07:00 - Analysts began investigating the issue. End: 2013/07/22 07:25 - The services were restored.