Live Chat & Phone:(780) 492-9400 7:30am – 7:30pm Mon – Fri
What happened?A server that hosts the aict.ualberta.ca website was experiencing an issue.
Who was affected?Users visiting AICT website were affected by this outage.
What was the impact?The affected users were not able to access the AICT webpage.
What was the timeline of the incident?Start: 2013/02/02 05:30 - Notified IT support of a problem with the AICT website.2013/02/02 05:35 - IT support analysts began working on the issue.End: 2013/02/02 11:55 - Services were restored.