OUTAGE RESOLUTION: AICT website unavailable - 2013/02/02 | Notifications | ITPulse

OUTAGE RESOLUTION: AICT website unavailable - 2013/02/02

What happened?
A server that hosts the aict.ualberta.ca website was experiencing an issue.

Who was affected?
Users visiting AICT website were affected by this outage.

What was the impact?
The affected users were not able to access the AICT webpage.

What was the timeline of the incident?
Start: 2013/02/02 05:30 - Notified IT support of a problem with the AICT website.
2013/02/02 05:35 - IT support analysts began working on the issue.
End: 2013/02/02 11:55 - Services were restored.

This outage information is based on the information available to AICT at the time this alert was drafted. More information about this outage can be found at www.aict.ualberta.ca or by contacting the AICT Help Desk at 780-492-9400 and will be added as it becomes available.