OUTAGE RESOLUTION: AICT Website – 2013/01/15 | Notifications | ITPulse

OUTAGE RESOLUTION: AICT Website – 2013/01/15

What happened?

A server that hosts the AICT website experienced an issue.

Who was affected?

Visitors to the AICT website were affected by this outage.

What was the impact?

The affected users experienced difficulty accessing the AICT website.

What was timeline of the incident?

Start: 2013/01/15 06:30 – IT support analysts discovered a problem with the AICT website.
2013/01/15 06:35 – IT support analysts began working on the issue.
End: 2013/01/15 20:00 – Service was restored.

This outage information is based on the information available to AICT at the time this alert was drafted. More information about this outage can be found at www.aict.ualberta.ca or by contacting the AICT