OUTAGE RESOLUTION: Mailman - 2013/01/15 | Notifications | ITPulse

OUTAGE RESOLUTION: Mailman - 2013/01/15

What happened?
A server that sends email to Mailman mailing lists experienced an issue.

Who was affected?
All Mailman users were affected by this outage.

What was the impact?
The affected users were not able to send email to Mailman mailing lists.

What was timeline of the incident?
Start: 2013/01/15 13:40 – IT support analysts discovered a problem with Mailman.
2013/01/15 13:45 – IT support analysts began working on the issue.
End: 2013/01/15 14:50 – Service was restored.

This outage information is based on the information available to AICT at the time this alert was drafted. More information about this outage can be found at www.aict.ualberta.ca or by contacting the AICT Help Desk at 780-492-9400 and will be added as it becomes available.