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What happened?A server that hosts the AICT website experienced an issue.
Who was affected?All visitors to the AICT website were affected by this outage.
What was the impact?The affected users were not able to visit the AICT website.
What was timeline of the incident?Start: 2013/01/10 09:55 – Users reported a problem with the AICT website.2013/01/10 10:00 – IT support analysts began working on the issue.End: 2013/01/10 10:50 – Service was restored.
This outage information is based on the information available to AICT at the time this alert was drafted. More information about this outage can be found at www.aict.ualberta.ca or by contacting the AICT Help Desk at 780-492-9400 and will be added as it becomes available.