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Different rates are charged for test scoring & questionnaire services depending on the source of funding. University rates are offered to clients when the bill is to be debited against a University-administered account. Bills paid in any other manner are assessed the External rate. Current rates are as follows:
Use of the term 'booklet' refers to documents that consist of 2 or more sheets that are processed as a single entity. Booklets are assessed the basic scanning charge plus one cent for each sheet comprising the booklet. Volume discounts are offered for the scanning charges of single-sheet documents based on the total number of sheets scanned for a given account within each month:
Typically, up to 400 sheets can be processed in 10 minutes. Large jobs requiring minimal operator intervention are processed at approximately 4000 sheets per hour.
Analyst rates are assessed for designing web surveys that are deemed non-routine while operator rates are assessed for those that build on existing templates, i.e., are simple modifications of surveys that have been created earlier. New (non-routine) surveys will usually require 2 or more hours of analyst time. In addition, operator rates are assessed for e-mailing reminders and for downloading responses from the web server. The scanning sheet charge is applied for each response record that is retrieved.
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